PuentePrime Appliance Repair (we, our, or us) is committed to protecting the privacy of our website users (you or your). This Privacy Policy outlines how we collect, use, disclose, and manage your information, ensuring it complies with U.S. law.

By accessing our website or using our services, you agree to the terms described in this Privacy Policy. If you do not agree with these practices, please do not use our website.

Information We Collect

We collect information from you when you contact us through our website's call request form or directly via phone. The information collected may include your name, phone number, email address, and any additional information you provide in your request. We may also collect non-personal browsing data through cookies or web beacons to improve your user experience.

How We Use Your Information

The information we collect is used to provide and improve our services, respond to your requests, and communicate with you for service-related purposes. By contacting us, you agree to allow us and our partners to reach out to you via phone, email, or text.

Information Sharing

We may share your information with our trusted partners to fulfill operational and service needs. These partners are obligated to respect the confidentiality of your information and are prohibited from using it for any other purpose.

Security

While no method of transmission over the internet is 100% secure, we take reasonable measures to protect your personal information from unauthorized access and use.

Cookies and Web Beacons

We use cookies and web beacons to collect non-personal browsing data to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Limitation of Liability

By using our website, you acknowledge and agree that PuentePrime Appliance Repair is not liable for any legal actions beyond direct negotiation for disputes related to the website or services offered. You agree to waive your right to sue or take any legal action.

Compensation and Legal Fees

For any claims arising from the use of our website or services, you agree that the maximum compensation is limited to $100. Additionally, you agree to bear your own legal fees and expenses in the event of any dispute.

Opt-Out

If you do not wish to receive communications from us or our partners, you may opt out by contacting us at (626) 248-8851.

We reserve the right to update this Privacy Policy at any time. Your continued use of the website following changes signifies your acceptance of those changes.